• Frequently Asked Questions

    What are your hours of operation?

    The CI Shred office is open Monday through Friday, 8:00 a.m. to 4:30 p.m. You may bring your personal or business documents/media to our plant facility anytime during our regular business hours.

    How long should I keep my documents before they are destroyed?

    The Federal government updates guidelines for different types of business and personal documents all the time. Please check www.irs.gov for up-to-date information on your particular needs.

    Can a CI Shred truck come to my house?

    Maybe. CI Shred may be able to help you destroy documents stored at your home, whether they are business related or personal documents. Availability of this service will depend on truck accessibility at your residence, proximity to the existing service route and your flexibility to accommodate our schedule. Minimum charges apply for this service. Please call our office for more information.

    Drop-off shredding services continue to be available Monday through Friday from 8:00 a.m. to 4:30 p.m. for your added convenience.

    Can a CI Shred truck come to a storage unit?

    Yes. If your home or business documents are located in a storage facility that needs to be purged, we can help. Give us a call for more information and an estimate.

    How do I know that my documents are shredded securely?

    CI Shred is a AAA Certified Member of the National Association for Information Destruction (NAID), the international trade association for companies providing information destruction services. Through the Certification program, members are audited and are held to standards for secure destruction processes including: operational security, employee hiring and screening, the destruction process, responsible disposal and insurance. See the Security section for more information.

    Why should we destroy our business information?

    1. To protect the privacy of your customers, clients and employees.
    2. To protect against information-based fraud and guard your proprietary information.
    3. To comply with state and federal laws.

    How much paper do your bins hold?

    For estimating purposes, we have provided capacity in terms of a standard “banker box” measuring 10Hx12Wx15″D.

      • 64 gallon (holds approximately 6 standard banker boxes)
      • 32 gallon (holds approximately 3 standard banker boxes)
      • Console unit (holds approximately 2 standard banker boxes)

    Why can’t we just shred our documents in-house or at home?

    On the business side, it can cost thousands of dollars in lost employee productivity and equipment maintenance. And “shredding” isn’t the same as “destroying.” Shredding isn’t the most effective – or secure – method for disposing of your confidential company information.

    For personal document destruction, again, shredding isn’t the same as destruction. And we bet you have better ways to spend your valuable time (and money) than sitting in front of a shredder!

    Why should I use a shred company that recycles?

    Each ton (2000 pounds) of recycled paper can save 17 trees, 380 gallons of oil, three cubic yards of landfill space, 4000 kilowatts of energy, and 7000 gallons of water. This represents a 64% energy savings, a 58% water savings, and 60 pounds less of air pollution! Recycling is good for our economy and the environment. It reduces waste, saves energy, and preserves landfill space For more information, visit the National Recycling Coalition online at wwww.nrcrecycles.org.

    Do you recycle computers?

    At this time, CI Shred offers complete hard drive destruction. We cannot take monitors or the computer itself at this time, but recommend hard drive destruction to protect private, sensitive information.

    For more information on these services, email: Service@CIShred.com.

    900 S. Dayton Street | Building D | Kennewick, WA 99336 | (509) 586-6090

    CI Shred is a Columbia Industries company. Revenues from CI Shred assist Columbia Industries in its mission to help people with disabilities and other barriers to employment achieve their highest employment potential. Columbia Industries is a non-profit organization established in 1963.

  • CI Shred Stories

    Columbia Industries Purchases Records Management Services, Inc.

    Kennewick, WA – Columbia Industries (CI), a local non-profit organization, announced the acquisition of Records Management Services, Inc. (RMS, Inc.), a local company specializing in records storage and management on July 17, 2013. The combined companies of CI Shred and RMS, … Continued

    Columbia Industries Celebrates 50 Years of “Partnering for Success”

    This year Columbia Industries (CI) celebrates our Golden Anniversary! Since 1963, our organization has been committed to helping people with disabilities and other barriers to employment achieve their highest employment potential. We're taking this opportunity to highlight our many community partners. Over the … Continued

    Thinking of Hiring?

    Local businesses can hire valuable, quality employees with disabilities through CI Employment Services. You’ll feel great about providing them with a job where they can use their unique skills—and contribute positively to your company’s bottom line. For more information, give … Continued